Privacy Policy

Last updated: 11 July 2026

Data Collection

At Ember & Oak, we collect only the information necessary to process your orders and provide you with the best possible experience. This includes your name, shipping address, email address, and order history.

Usage of Information

We use your information to fulfil your orders, communicate with you regarding your purchase, and, if you have opted in, to send you updates about our new collections. We do not sell your personal data to third parties.

Cookies

Our website uses cookies to improve your browsing experience and to understand how our site is used. You can manage your cookie preferences through your browser settings.

Third-Party Sharing

We share your data only with trusted service providers who assist us in operating our website and fulfilling orders (such as payment processors). These providers are contractually obligated to protect your information.

Data Access and Modification

If you have an account with us, you may view or modify your personal data at any time by logging into your account. Access to this data is strictly scoped to your unique identifier, ensuring that you can only view or alter your own information.

Contact Information

If you have any questions regarding your privacy or wish to exercise your data rights, please contact us:

Ember & Oak
Bristol, United Kingdom
Email: hello@emberandoak.co.uk