The Art of the Burn: Candle Care
At Ember & Oak, we believe a candle is more than just a scent—it's a ritual. To ensure your hand-poured soy candle burns cleanly and lasts as long as possible, please follow these simple care guidelines.
1. The First Burn
When you light your candle for the first time, allow the wax to melt all the way to the edges of the container. This usually takes about 2–3 hours. This creates a "memory" for the wax and prevents tunneling in future burns.
2. Trim Your Wick
Before every single burn, trim your wick to about 5mm. This prevents the flame from becoming too large, which can cause soot and uneven burning. You can use our signature wick trimmer for a clean, precise cut.
3. Know When to Stop
Never burn your candle for more than 4 hours at a time. Additionally, stop using your candle when there is only about 1cm of wax remaining at the bottom of the jar.
Need Assistance?
If you have questions about your order or need further help with your candle, you can view your order history or contact our support team.
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